This Privacy Statement describes XTEC’s privacy practices and provides information about your choices regarding the ways in which your personal information is collected, used and disclosed.
Our Commitment to Privacy
At XTEC, your privacy is important to us. This Privacy Statement describes XTEC’s privacy practices and provides information about your choices regarding the ways in which your personal information is collected, used and disclosed.
The Information We Collect
This Privacy Statement applies to all information submitted to or collected by XTEC, including personal information. “Personal information” is defined as any data that can identify or describe an individual.
XTEC collects personal information when:
• you create a user account;
• make online purchases;
• register products online;
• utilize an XTEC web-based software service,
• request support for a XTEC product or service;
• register for webcasts;
• request information or materials (e.g., whitepapers);
• participate in surveys and evaluations;
• participate in promotions, contests or giveaways;
• submit questions or comments to us.
XTEC also collects personal information from individuals (with their consent) at conventions, trade shows and expositions.
The types of personal information collected may include (but are not limited to):
• your first and last name;
• your title and your company’s name;
• your billing, or other physical address (including street name, city or town, and state/province);
• your e-mail address;
• your telephone number;
Using Your Personal Information
XTEC uses the personal information you provide to:
• create and maintain accounts;
• process, fulfill, and follow-up on orders;
• register products and services;
• answer questions;
• register you in programs (per your request);
• send information;
• send surveys.
We also use this personal information to provide you with information related to your account and the products or services you purchase from us, to better understand your needs and interests, to improve our service, and to personalize communications.
Sharing Your Personal Information
Without your agreement, XTEC will never share the personal information you provide to us except as described below.
XTEC may disclose your personal information to third parties under any of the following circumstances:
- As may be required to fulfill orders, to conduct billing/credit card processing, to provide
service, and for e-mail housing (as a consequence of uses already described in this
- As required by law (such as responding to a valid subpoena, warrant, audit, or agency action, or to prevent fraud).
- For research activities, including the production of statistical reports (such aggregated information is used to describe our services to current and prospective partners and other third parties, and is not used to contact the subjects of the report).
- In the context of a business transaction, such as a merger, acquisition, consolidation,
or divestiture (pursuant to a pledge of confidentiality under which the recipient agrees
to use the information for no purpose other than carrying out the transaction).
Your Choices About Receiving E-Mail
XTEC makes every effort to provide you with the ability to opt-in and opt-out of receiving communications from XTEC and/or its partners.
XTEC may send you e-mail about your account, about products you have purchased or services you receive, to remind you about a webcast for which you have registered or a service you have purchased, or in response to your questions. XTEC may also send you e-mail with information and/or special offers about products and services that may be of interest to you, unless you indicate that you do not want to receive them.
If we offer information, special offers, or promotional materials, you may opt-in to receive messages when you create an account, when you register for a service, when you provide us with your personal information, or when we send you e-mail. Please note that if you choose not to accept promotional e-mails, you may not receive special offers that may be of value to you.
XTEC will provide you with the opportunity to opt-out of any direct marketing communications at any time. All promotional e-mail sent from XTEC will contain a provision allowing you the option to decline receiving future promotional e-mail. You may unsubscribe to an e-mail communication by contacting XTEC at either of the addresses provided below and requesting that you be unsubscribed from that specific communication:
• Web: Email
• Regular mail: XTEC, Inc., Online Communications, 10602 Lackman Road, Lenexa, KS 66219
For your protection, XTEC may contact you in the event that we find an issue with a product or service you have purchased that requires your immediate attention.
Cookies and Other Browser Information
Our website automatically captures IP addresses. We use IP addresses to help diagnose problems with our server, to administer our website, and to help ensure the security of your interaction with the website.
Our Commitment to Data Security
XTEC’s website uses Secure Socket Layer (SSL) technology, which encrypts your personal information when you communicate with our website. In addition, XTEC and its business partners enter into confidentiality agreements which require that care and precautions be taken to prevent loss, misuse, or disclosure of your personal information.
Public Forums Reminder
This site may make forums, wikis, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information. Exercise caution when deciding to disclose your personal information. Although we value individual ideas and encourage free expression, XTEC reserves the right to take necessary action to preserve the forum’s integrity, such as removing any posting that is vulgar or inappropriate.
Our Commitment to Children’s Online Privacy
Out of special concern for children’s privacy, XTEC does not knowingly accept online personal information from children under the age of 13. XTEC does not knowingly allow children under the age of 13 to become registered members of our sites, or buy products and services on our sites. XTEC does not knowingly collect or solicit personal information about children under 13.
Links to Third-Party Sites
This site may contain links to other sites. XTEC does not control the information collection of sites that can be reached through links from XTEConline.com. If you have questions about the data collection procedures of linked sites, please contact those companies directly.
How to Access, Modify or Update Your Information
XTEC gives you the ability to access, modify or update your information at any time. You may log in and make changes to your login information (password), contact information, general preferences and your personalization settings. If necessary, you may also contact us (by telephone or email) and describe the changes you want made to the information you have previously provided.
How to Contact Us
If you have any questions about any of these practices or XTEC’s use of your personal information, please feel free to contact us by email, or by mail at:
10602 Lackman Road
Lenexa, KS 66219
XTEC will work with you to resolve any concerns you may have about this Statement.
Changes to this Privacy Statement
XTEC reserves the right to change this policy from time to time. If we do make changes, the revised Privacy Statement will be posted on this site.